SMS Terms & Opt-In Information

This page explains the text message (SMS) program offered through hey.booked, operated by Astennu LLC ("we," "us," "our"). It describes what messages we send, how you consent to receive them, and how you can stop them at any time. These SMS Terms are part of our Terms of Service.

The messages covered here are transactional notifications about your bookings. We do not send marketing or promotional text messages through this program.

When you book an appointment with a business that uses hey.booked and provide your mobile phone number, you consent to receive booking-related text messages at that number. Businesses choose whether to enable text messages for their bookings, so you will only receive messages if the business you booked with has turned this on.

Consent to receive text messages is not a condition of any purchase. You can complete a booking and receive the same information by email instead.

When enabled by the business, you may receive text messages for:

• Booking confirmations when an appointment is made
• Reminders before your appointment starts
• Notices when an appointment is cancelled
• Notices when an appointment is rescheduled

Message frequency varies and depends on your booking activity. You will typically receive messages only around the time you make, change, or attend an appointment.

Message and data rates may apply. These charges come from your mobile carrier, not from us. Check with your carrier for details about your messaging and data plan.

You can cancel text messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send one final message to confirm that you have been unsubscribed, and you will no longer receive text messages from that program.

You can also reply with UNSUBSCRIBE, END, CANCEL, or QUIT. If you opt out, you may still receive booking information by email.

For help with text messages, reply HELP to any message you receive from us, or contact us at privacy@heybooked.com. Replying HELP returns information about the program and how to contact support.

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to the availability and reliability of your carrier network and is not guaranteed.

We treat your phone number and messaging information in line with our Privacy Policy. We do not sell your information, and we do not share mobile opt-in data with third parties for their own marketing. For full details, see our Privacy Policy.

We may update these SMS Terms from time to time. Material changes will be posted on this page with a revised "last updated" date. Your continued use of the text message program after changes are posted constitutes your acceptance of the updated terms.

These SMS Terms were originally written in English. Any translated version is provided for convenience only. If there is any conflict or inconsistency between the English version and a translation, the English version prevails and is the only legally binding version.

If you have questions about these SMS Terms, contact us at: